IVR Menu Management

Configure the welcome message and individual DTMF responses.
● Bridge status is reported by your existing dashboard
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WelcomePlays after call answer
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— / 9DTMF options saved
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Audio filesExisting audio folder
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MySQLSettings storage
◖))

Welcome Message (Call Attend)

Spoken when the incoming call is answered

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Add / Edit DTMF Menu Option

Each number has its own text and language

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DTMF Menu List

Edit each response, language, and enabled status.

DTMFOptionLanguageMessage textStatusActions
Loading menu options...

DTMF Flow Preview

Call AttendPlay welcome text
→
1 — SalesPlay option 1 text
→
2 — SupportPlay option 2 text
→
3 — OperatorPlay option 3 text
Important integration notes
  • Welcome and DTMF text is saved in MySQL.
  • This page does not itself synthesize speech.
  • Your COM9 bridge must fetch these saved messages and convert them to WAV or use matching generated audio files.
  • Only enabled options should be active in the IVR.